Services

Ask a deafblind consultant

You can contact the deafblind consultant service via phone, text message, email, video conference with an interpreter for the following services:

FOR PEOPLE WITH DEAFBLINDNESS OR THEIR FAMILY MEMBERS

The Deafblind Consultant will first refer you to any relevant information on the Deafblind Information Hub. Once you have viewed this information and have further questions or need for support we can assist with the following:

  • General information about the NDIS (up to 1 hour)
  • Information about eligibility and registering with the NDIA (30 minutes)
  • Information about what can be included in an NDIS plan (up to 1 hour)
  • Support with preparing for your NDIS planning meeting (up to 2 hours)
  • Information about reviewing your NDIS plan (1 hour)
  • Support in working with service providers (e.g. support coordinator, support worker / communication guide, therapists), community based organisations (e.g. library, gym, pool, shops), government organisations (e.g. Centrelink, police, local council) (up to 3 hours per service)
  • Linking with services in my local area (up to 1 hour)
  • Making a complaint

FOR SERVICE PROVIDERS AND COMMUNITY SERVICES

The Deafblind Consultant will first refer you to any relevant information on the Deafblind Information Hub. Once you have viewed this information and have further questions or need for support we can assist with the following:

  • How to work with an individual with deafblindness (up to 1 hour)
  • How to make print material accessible for people with deafblindness (up to one hour)
  • How to make the physical environment accessible for people with deafblindness (up to one hour)
  • How to book and work with an Auslan interpreter (up to one hour)